FAQ
Frequently asked questions
Everything worth knowing before you begin
WPC technology
WPC stands for Wood Plastic Composite — an engineered material made from natural wood fibre and high-grade polymers. The result is strong, dimensionally stable and eco-friendly: the warmth of timber with the moisture and insect resistance of polymer.
Yes. WPC is unaffected by water or humidity, which makes it ideal for bathrooms, kitchens and high-humidity areas with no swelling or cracking.
Warranty
Ten years structural, five years on colour and surface, two years on hardware and one year on installation, subject to correct use. Selected systems carry up to a 15-year door warranty.
Ordering & delivery
It depends on scale, door type and finish. Residential orders are typically two to four weeks; a clear programme is issued with every quotation.
Yes. Our team visits the site, takes precise measurements, installs professionally and hands over after a full inspection.
Absolutely. Six core finishes are stocked, bespoke colours can be produced to order, and sizes are made to suit your openings.
General questions
Yes, we deliver projects across the Kingdom. Contact us to schedule a visit and confirm supply details for your region.
Yes. We take a project from consultation, design and 3D visuals, through ceilings, flooring, kitchens, wardrobes and lighting, to a turnkey handover.